At iThemelandCo, we strive to ensure your satisfaction with our products and services. If you have any inquiries, concerns, or issues, please don’t hesitate to reach out to us. Simply submit contact form, and our team will be more than happy to assist you.
We understand that sometimes a product may not meet your specific needs or expectations. If you believe that your purchase was not the right decision and the product is not suitable for you, we are here to make it right. You can request a full refund within 30 days of your purchase from iThemelandCo.
To initiate a refund request, please submit your request through Chat or Contact Form. In order to expedite the process, kindly indicate that you would like a refund and provide a clear explanation of why you are unsatisfied. We value your feedback and appreciate your input on where things went wrong or how we can improve our work.
Please note: The refunds will not be processed after 30 days from the date of your purchase.
- Second refunds will not be provided if you have already received a refund for the same plugin in the past.
- Refunds will not be granted for more than three different plugins. A maximum of three plugins from your purchase history on iThemelandCo are eligible for a refund.
Payment of Refunds
Once your refund request is approved, the refund will be processed automatically to your credit card or the original method of payment. This typically takes 7-10 working days to complete.
Late or Missing Refunds (if applicable)
If you have not received your refund yet, we kindly ask you to first check your bank account and contact your credit card company. It may take some time for the refund to be officially issued. If you have completed these steps and still have not received your refund, please reach out to us. We appreciate your patience and thank you for choosing our products.
We appreciate your trust in our products and services, and we are committed to providing you with exceptional customer support.