Example:
Offer a welcome gift to first-time customers, excluding other promotions.
How to set it up:
1. Add a new rule
2. Choose Simple from the list of Methods
3. In the Quantities & Settings: Insert 1 in the Get field
4. In the Product Get section, locate Include Products / Include Category field and add specific product or category to offer as free gift
5. Add two new conditions in the Condition section, then set the following:
- First condition: Open the Conditions combobox and choose Order count from Customer Value menu, then set the next fields to All time and At least, respectively. Finally, insert 0 in the last box.
- Second condition: Open the Conditions combobox and choose Quantity purchased – All rules from Purchased gifts history menu, then set the next fields to All time and At least, respectively. Finally, insert 0 in the last box.
6. Press Save Changes