Mr Bentong Increased Customer Engagement with Automated Free Gift Promotions

Indonesia

Food Industry

5

Used

The challenge
Mr Bentong offers a wide range of traditional wellness and beverage products, including juice, powder, jamu, honey, coffee, and paste series. Before using GIFTiT, creating attractive gift promotions for different product categories was challenging. The store needed a flexible way to reward customers, encourage larger purchases, and make promotional offers more visible without manually managing every gift campaign.
The solution
Mr Bentong used GIFTiT to create targeted free gift campaigns based on customer purchases. With product and category-based gift rules, they were able to offer rewards when customers purchased specific items or reached certain spending levels. Automatic gift addition and gift promotion notices helped customers easily understand available rewards and encouraged them to complete their purchases.
results / impacts
By implementing GIFTiT, Mr Bentong created a smoother promotional experience and made gift campaigns easier to manage. Customers became more engaged with special offers, while the store gained a better way to increase order value and promote different product series through strategic gifting.
SEE GIFTiT IN ACTION
A glimpse of how Mr Bentong Uses
GIFTiT
More Customer Stories

Start Your Journey

Sign in / Sign up account to continue